Phone AI Engineering

Phone AI for enterprise teams
on legacy telephony.

Proven integration of voice AI into production SIP PBX systems at 10,000+ calls a day.

Cameron O'Brien

Most phone AI dies between demo and production.
Here is what production actually looks like.

CALL TRANSCRIPT

outbound · speed-to-lead · 19 seconds

Illustrative example

Hello.

caller· 10:14:00

Hi, this is Ava on a recorded line. I am calling about the form you submitted on our website. I have someone available right now who can help with next steps. Want me to connect you?

voice agent· 10:14:01

Yeah.

caller· 10:14:18
Call transferred to a representative

People know they are talking to an AI. Each extra turn is another opportunity for latency, hallucination, or the caller losing patience. Fewer turns, higher conversion.

What You Get

Everything running.
10 hours a week.

I run production phone AI at 10,000+ daily calls for a high-volume national consumer services platform. No internal dev team. With my experience and speed of execution ten hours a week is enough to build it, integrate it, and keep it running.

$125 / hr

  • Productive from week one
  • Real production experience at 10,000+ calls per day
  • You work directly with the engineer

What You Are Otherwise Spending

Full-time phone AI engineer

$150K to $200K + benefits + recruiting

Three months to ramp before they ship anything

Phone AI consultancy project

$100K to $250K per engagement

Strategy deck handed off, you implement and maintain

DIY on a phone AI platform

3 to 6 months of your team's time

The platform takes a weekend. The integration, telephony,
CRM, and production stability take months.

Honest Limitations

Phone AI is not right for every situation.
I will tell you if it's right for you.

I have listened to thousands of conversations. The shorter the call, the better it works.

  • Knowledge base search
  • Transactional confirmations
  • Complex discovery calls
  • Emotionally sensitive situations (complaints, escalations)
  • Multi-step problem solving that requires judgment

The technology can do almost anything. That does not mean it should. The impact on the human experience is real.

If phone AI does not fit your operation, I will tell you. That is part of the work.

Cameron O'Brien

The Person Doing The Work

I am the sole phone AI engineer for a high-volume national consumer services platform processing tens of thousands of outbound calls daily. Production agents, custom API triggered calls, compliant architecture, real-time analytics. No internal dev team. I am the one building and maintaining your system.

Before this, I worked for 15 years managing client relationships. This means you get someone who understands both the system and the business problem it's supposed to solve. I ship fast, test with real data, and I don't optimize metrics that don't matter. Only the ones that do.

No junior staff. No subcontractors. No account manager layer. The person you talk to in the assessment is the person who builds and runs your phone AI.

  • Conversational AI in production
  • API Triggered Intelligent Agents
  • Integrates with existing SIP PBX infrastructure
  • Custom telephony stack (Bland AI, Twilio, SIP, Asterisk)
  • Compliant architecture
  • Real-time analytics
"Cameron was exceptionally effective at helping us scope AI correctly - where it adds real value and where rules-based structure is the better solution. His guidance reduced build risk, clarified MVP priorities, and helped our team move faster with more confidence. He's sharp, pragmatic, and focused on shipping cleanly rather than over-engineering."

Eric Kaplan, CEO, Foundry

Schedule An Assessment

Not sure how phone AI fits
into your operation?

Tell me about your call volume and what is not working.
I will give you an honest answer in thirty minutes.