PRIVACY PROTOCOL v2.0

[1] INFORMATION COLLECTION

WE COLLECT THE FOLLOWING DATA TYPES:

• CONTACT INFORMATION (NAME, EMAIL, PHONE)
• BUSINESS INFORMATION (COMPANY, INDUSTRY)
• LEAD DATA (FOR PROCESSING CALLS)
• USAGE METRICS (SYSTEM PERFORMANCE)
• COOKIES (SESSION MANAGEMENT)

[2] DATA USAGE PROTOCOL

YOUR DATA IS PROCESSED FOR:

• PROVIDING SETTERAI SERVICES
• CALLING YOUR LEADS
• BOOKING APPOINTMENTS
• SYSTEM IMPROVEMENTS
• CUSTOMER SUPPORT

WE DO NOT SELL YOUR DATA. EVER.

[3] DATA STORAGE

DATA IS STORED ON SECURE SERVERS:

• ENCRYPTED AT REST (AES-256)
• ENCRYPTED IN TRANSIT (TLS 1.3)
• REGULAR SECURITY AUDITS
• AUTOMATIC BACKUPS
• USA-BASED SERVERS

[4] DATA SHARING

WE SHARE DATA ONLY WITH:

• YOUR AUTHORIZED TEAM MEMBERS
• CALENDAR PROVIDERS (FOR BOOKING)
• PHONE SYSTEM (FOR CALLS)
• LAW ENFORCEMENT (IF REQUIRED)

NO THIRD-PARTY MARKETING. NO EXCEPTIONS.

[5] YOUR RIGHTS

YOU HAVE THE RIGHT TO:

• ACCESS YOUR DATA
• CORRECT YOUR DATA
• DELETE YOUR DATA
• EXPORT YOUR DATA
• OPT-OUT OF COMMUNICATIONS

TO EXERCISE RIGHTS: EMAIL PRIVACY@BRASSHELM.COM

[6] COOKIES

WE USE COOKIES FOR:

• SESSION MANAGEMENT
• AUTHENTICATION
• PREFERENCES
• ANALYTICS (ANONYMOUS)

SEE [COOKIE POLICY] FOR DETAILS

[7] CALIFORNIA RESIDENTS

UNDER CCPA, YOU HAVE ADDITIONAL RIGHTS:

• RIGHT TO KNOW
• RIGHT TO DELETE
• RIGHT TO OPT-OUT
• RIGHT TO NON-DISCRIMINATION

[8] CHILDREN'S PRIVACY

SETTERAI IS NOT FOR USERS UNDER 18.
WE DO NOT KNOWINGLY COLLECT DATA FROM MINORS.

[9] UPDATES

THIS POLICY MAY BE UPDATED.
CHANGES WILL BE POSTED HERE.
CHECK PERIODICALLY FOR UPDATES.